Javascript is required

How Soource helped FibreConnect find strategic suppliers while saving dozens of hours of work

Blog

7/8/2025

5 MIN READ

Case Study: FibreConnect

📍 Industry: Infrastructure & Telecommunications

📈 Key Result: From 0 to 5 qualified suppliers in just 3 hours of total work


Who is FibreConnect

FibreConnect is a national operator that provides connectivity services tailored to business needs, leveraging its own high-performance fiber optic network infrastructure. With its rapid expansion on a national scale, FibreConnect often faces the challenge of managing complex projects under tight deadlines and significant operational pressure.


Before Soource: Weeks of work, zero results

Faced with the urgent need to find companies for road restoration work, the procurement team found itself in the middle of a true operational nightmare:

  • Manually reviewed over 1,000 companies across four regions (Tuscany, Marche, Veneto, Piedmont)
  • Sent hundreds of emails — not a single reply
  • After two weeks of effort involving people from multiple departments: zero results

🗣 “We spent weeks sending emails and requesting quotes. Nobody replied. We wasted time, energy, and got nothing in return.” — Valeria Frallicciardi, Procurement & Logistics Director, FibreConnect


With Soource: 5 qualified suppliers in just 3 hours

Thanks to Soource, FibreConnect completely transformed its supplier scouting process:

  • Advanced semantic search with filters by province and ATECO codes
  • One mass email sent to 420 potential suppliers + one mass follow-up 5 days later
  • 5 perfectly matched suppliers identified
  • 2 suppliers contracted
  • Total time spent: 3 hours
  • Scouting completed in just 7 days

🗣 “We were able to filter companies by location, activity type, proximity to the site... and directly engage with truly relevant suppliers.” — Valeria Frallicciardi, Procurement & Logistics Director, FibreConnect


The features that made the difference
  • Smart, precise, and context-aware semantic search
  • Trackable emails: visibility on opens, replies, and engagement
  • Mass follow-ups: no time wasted chasing responses one by one
  • Pre-categorized replies: faster, more efficient decision-making

🗣 “We don’t want to spend our afternoons reading documents. We want to do our job well — and Soource really helps us do that.” — Valeria Frallicciardi, Procurement & Logistics Director, FibreConnect


The Soource effect

FibreConnect drastically reduced the time and resources needed to find new strategic suppliers.

From several people working for two weeks with zero results, to 3 hours of work to identify 5 qualified suppliers and close 2 contracts in just one week. All while having full control over who received, opened, and responded to the communications. A radical shift in the way supplier scouting is done.


💬 Your company could be next.

Want to cut lead times, improve supplier quality, and simplify your procurement process?

Try Soource with a free demo

FAQ

We have collected the most frequently asked questions here, but don't hesitate to contact us if you have any doubts or want to know more about Soource.

Is Soource compatible with my ERP (Enterprise Resource Planning or Procurement Suite)?

Yes, Soource is compatible with major ERP and procurement software like SAP Ariba, Jaggaer and other enterprise systems. You can integrate it for bidirectional data exchange or use it as a plug & play solution, without the need for integration.

Are my data on Soource protected and secure?

Absolutely. All corporate, personal and supplier data remains your property and is processed according to GDPR and European regulations. Generic data is anonymized to improve platform and Soource community performance.

Where does supplier data on Soource come from?

Soource's database combines:
- Certified and public sources
- Data collected from intelligent web crawling
- Information automatically extracted from corporate emails
Today Soource offers the largest database of Italian companies with direct email contact.

Can I attach files to RFI, RFQ or RFP on Soource?

Yes, you can attach documents in any format to your requests (RFI - Request for Information, RFQ - Request for Quotation or RFP - Request for Proposal). In particular, for RFIs, it is recommended to include a technical specification sheet of the product to get more detailed responses from suppliers.

Can I send follow-ups to suppliers with Soource?

Yes. With Soource you can filter suppliers who haven't responded and send a mass follow-up in one click. This helps you double the response rate, up to 80% on average, improving RFI, RFP and RFQ management.

Is Soource compliant with the European AI Act?

Yes. Soource's artificial intelligence is compliant with the European Union's new AI Act, falling into the zero-risk category, as it only supports internal activities and does not automate outward processes or critical decisions.

Why use Soource for RFI and RFP?

With Soource you can:
- Create RFI (Request for Information) and RFP (Request for Proposal) in just a few clicks
- Send them automatically to selected suppliers
- Analyze responses with artificial intelligence
- Extract and compare certifications, availability, technical capabilities
You save time and identify the best suppliers more quickly.

Can I also use Soource for RFQ?

Yes. Soource also supports RFQ (Request for Quotation) to request economic offers. The platform automates:
- RFQ sending
- Response reception and reading
- Comparison of prices and conditions