Privacy Policy
Soource is committed to protecting and treating its users' information responsibly.
This policy describes how Soource processes data through its website accessible at https://www.soource.com/ ("Site"). Third-party websites are expressly excluded, even if accessible through links on the Site. This policy does not cover activities performed through the Soource Platform, which is governed by another policy and specific terms of service.
This policy may change to follow regulatory developments, the Site, and Soource services. We invite you to check this page regularly. The update date is indicated in the Policy. If you disagree, please leave the Site and do not use Soource services.
1. Who is Soource?
Soource S.r.l. is an innovative startup, based at NOI Techpark in Via A. Volta 13/A – 39100, Bolzano (BZ) – Italy ("Soource"). Activities performed through the Site are carried out as Data Controller, except where otherwise specified.
2. What types of data do we process and why?
Soource may process various data through its Site:
2.1. Automatically collected data
The Site, by its very nature and operation, must acquire some User data. The data may be essential for browsing and using the Site or provided by Soource to carry out additional activities and more performant or in-depth analyses.
2.1.1. Navigation data
The computer systems and software procedures for operating this Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes IP addresses or domain names of computers and terminals used by users, URI/URL addresses of requested resources, request time, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the user's operating system and computer environment.
Such data, necessary for using web services, is also processed to:
- obtain statistical information on service usage (most visited pages, number of visitors per time slot or daily, geographical areas of origin, etc.);
- monitor the correct functioning of the services offered.
The retention of this data varies based on system configuration. In any case, once the purpose is fulfilled, the data will be irreversibly deleted or anonymized for statistical analysis and monitoring of recurring events.
The legal bases for these treatments are the contract for Site access, as well as Soource's legitimate interest in improving its services.
2.1.2. Cookies and other tracking tools
The site uses tracking tools to evaluate site performance and improve the User experience.
The legal bases regarding the use of tracking tools vary based on the specific tool. For necessary tools, the legal basis may be the contract, when necessary for access, or legitimate interest when aimed at protecting the Site or Soource. In other cases (for example, for profiling tools), the legal basis is consent given through the tool made available by Soource.
2.2. Data communicated by the User
The optional, explicit, and voluntary sending of messages to Soource contact addresses, private messages sent by users to institutional profiles/pages on social media (where this possibility is provided), as well as the completion and forwarding of forms on the Site, involves the acquisition of the sender's contact data, necessary to respond, as well as all personal data included in communications.
2.2.1. Contact form completion
Through this form, the User enters data expressly required as mandatory (indicated with the * symbol), in order to make a specific request to Soource, as expressly indicated in the form or the User's request entered in the free text field. The request data and its possible evolution will be kept for the time provided by law.
2.2.2. Demo request
You can request a demo using a third-party service indicated by Soource, which allows you to select and book slots based on the published calendar.
In this case, the data entered is expressly aimed at managing the session and therefore to follow up on the User's request. The request data and its possible evolution will be kept for the time provided by law.
3. Who do we share data with?
Your personal data may be shared with various subjects operating with Soource in various capacities, including:
- Communication and marketing agencies;
- Software development and maintenance companies;
- IT service providers (hosting and/or SaaS software);
- Specialized consultants;
- Banks and insurance companies;
- Additional third parties indicated in other documents.
Users can request more information by writing to Soource.
4. What rights can you exercise?
Data subjects have the right to obtain from Soource, in the cases provided, access to their personal data and the rectification or cancellation of the same or the limitation of the treatment that concerns them or to oppose the treatment based on what is provided by the regulations on the protection of personal data. Furthermore, data subjects who believe that the processing of personal data referring to them carried out through this site takes place in violation of the applicable regulations have the right to file a complaint with the Guarantor or to resort to the appropriate judicial seats.
5. How to contact Soource?
Users can contact Soource regarding this policy or regarding the data processing carried out by Soource, by writing to: privacy@soource.com