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FAQ

We have collected the most frequently asked questions here, but don't hesitate to contact us if you have any doubts or want to know more about Soource.

Is Soource compatible with my ERP (Enterprise Resource Planning or Procurement Suite)?

Yes, Soource is compatible with major ERP and procurement software like SAP Ariba, Jaggaer and other enterprise systems. You can integrate it for bidirectional data exchange or use it as a plug & play solution, without the need for integration.

Are my data on Soource protected and secure?

Absolutely. All corporate, personal and supplier data remains your property and is processed according to GDPR and European regulations. Generic data is anonymized to improve platform and Soource community performance.

Where does supplier data on Soource come from?

Soource's database combines:
- Certified and public sources
- Data collected from intelligent web crawling
- Information automatically extracted from corporate emails
Today Soource offers the largest database of Italian companies with direct email contact.

Can I attach files to RFI, RFQ or RFP on Soource?

Yes, you can attach documents in any format to your requests (RFI - Request for Information, RFQ - Request for Quotation or RFP - Request for Proposal). In particular, for RFIs, it is recommended to include a technical specification sheet of the product to get more detailed responses from suppliers.

Can I send follow-ups to suppliers with Soource?

Yes. With Soource you can filter suppliers who haven't responded and send a mass follow-up in one click. This helps you double the response rate, up to 80% on average, improving RFI, RFP and RFQ management.

Is Soource compliant with the European AI Act?

Yes. Soource's artificial intelligence is compliant with the European Union's new AI Act, falling into the zero-risk category, as it only supports internal activities and does not automate outward processes or critical decisions.

Why use Soource for RFI and RFP?

With Soource you can:
- Create RFI (Request for Information) and RFP (Request for Proposal) in just a few clicks
- Send them automatically to selected suppliers
- Analyze responses with artificial intelligence
- Extract and compare certifications, availability, technical capabilities
You save time and identify the best suppliers more quickly.

Can I also use Soource for RFQ?

Yes. Soource also supports RFQ (Request for Quotation) to request economic offers. The platform automates:
- RFQ sending
- Response reception and reading
- Comparison of prices and conditions