The Digital Transformation of Procurement: What is E-Procurement?
4/2/2025
•8 MIN READ
It primarily involves business-to-business transactions conducted online or through digital networks, streamlining procurement activities and increasing efficiency. This broad definition covers a wide range of technologies and solutions designed to automate procurement, strategic sourcing, and purchasing.
E-procurement incorporates a diverse range of tools and methodologies, including e-auctions, e-tendering, automated purchase order issuance, electronic invoicing, and internet-based ordering. Additionally, it leverages information systems such as electronic data interchange (EDI) and enterprise resource planning (ERP) systems, enabling seamless integration across supply chains. These technologies facilitate not only business-to-business (B2B) transactions but also business-to-consumer (B2C) and business-to-government (B2G) exchanges.
The modern landscape of e-procurement is the result of continuous technological advancements and business process improvements. However, to fully grasp the significance of today's digital procurement environment, it is essential to explore the historical evolution that led us here. From ancient procurement practices to the adoption of AI-driven automation, the transformation of procurement has been profound, reshaping how businesses acquire goods and services in an increasingly digital world.
The Origins of Procurement: 3,000 BC
The first known instances of procurement date back to 3,000 BC when Egyptian scribes managed the supply of materials for pyramid construction. Their role involved recording materials and workers, tracking orders, and ensuring task completion. Though rudimentary, this process laid the foundation for structured procurement practices. Supply scarcity and competitiveness have always been crucial concerns, even in ancient times.
The Early Days: 1850-1900
During this period, agriculture dominated the economy, and procurement lacked structured departments. Most businesses engaged in maverick buying, which is procurement without rules or strategy. Nevertheless, in 1887 the first dedicated book on procurement was written and it is called The Handling of Railway Supplies, Their Purchase and Disposition. Furthermore, Charles Babbage's On the Economy of Machinery and Manufacturers (1832) acknowledged procurement’s importance.
The Development of Procurement Fundamentals: 1900-1946
Purchasing departments began appearing in European companies, while procurement became more widespread in the U.S., with universities offering courses on the subject by 1933. Before 1920, over 50% of purchase requests lacked technical specifications. Scientific management principles and mass production led to procurement’s formalization, although it remained a secondary function. The World Wars shifted procurement efforts toward securing raw materials and essential supplies.
Post-War Reconstruction and Economic Stabilization: 1947-1960
The post-war period saw high demand for products with little competition. Production managers held primary authority, and procurement served as a subordinate function. Companies were largely self-sufficient, manufacturing both components and final products.
Ford's establishment of purchasing analysis departments signaled a shift toward strategic procurement and the Berlin Airlift highlighted logistical challenges, leading to the development of standardized manifest systems, later evolving into Electronic Data Interchange (EDI) in the 1960s.
The Internationalization of Procurement: 1960-1985
The mid-1960s marked the rise of materials management, competitive bidding, and professional procurement training. Companies lacking expertise for certain components turned to international suppliers, leading to procurement globalization. Buyers needed knowledge of exchange rates, contract law, and price trends, and by the 1980s, supplier competition intensified, emphasizing quality and strategic sourcing.
The Rise of Strategic Sourcing, Supply Management, and Category Management: 1986-2017
Procurement evolved beyond simple transactions, focusing on supply chain efficiency and integration. Category management emerged in 2005, emphasizing continuous improvement and strategic sourcing for high-spend categories. The 1990s saw the rise of e-procurement with ERP systems facilitating digital transactions and the Internet’s widespread adoption further streamlined procurement, improving supplier access, pricing transparency, and process efficiency.
The Digitalization of Procurement and AI Integration: 2018 and Beyond
E-procurement digitizes key procurement processes, including requisitioning, sourcing, ordering, invoicing, and payments. Industry 4.0 technologies drive automation, connecting businesses with suppliers in real-time for a better supply chain tracking and AI is now playing a transformative role in procurement, with applications in:
AI-driven predictive analytics optimize inventory management, demand forecasting, and cost reduction. AI chatbots assist procurement teams by responding to queries, automating approvals, and recommending suppliers based on specific needs. Furthermore, future developments may see AI autonomously managing procurement workflows, improving efficiency and strategic capabilities.
Among the companies reshaping the procurement landscape, Soource is at the forefront of this transformation. Through AI-driven solutions, Soource is revolutionizing sourcing practices, making supplier discovery faster, more efficient, and fully automated. As the first procurement software to guarantee a comprehensive mapping of all suppliers for a specific product or service, Soource leverages AI to collect vast amounts of qualitative data and quotations. By automating email sending and reading, Soource streamlines the procurement process, ensuring businesses gain deeper market insights while saving time and reducing costs.
Conclusion
E-procurement has revolutionized procurement, enhancing control, security, productivity, transparency, and supplier management. Despite rapid technological advancements, many organizations remain reliant on manual processes, but AI and automation are set to disrupt procurement further, enabling predictive analytics, blockchain integration, and autonomous decision-making. Procurement teams are evolving into strategic business allies, leveraging technology to drive cost savings, risk management, and operational efficiency. The future of procurement will be defined by AI’s continued integration, transforming it into an increasingly dynamic and influential function within businesses worldwide.
FAQ
We have collected the most frequently asked questions here, but don't hesitate to contact us if you have any doubts or want to know more about Soource.
Is Soource compatible with my ERP (Enterprise Resource Planning or Procurement Suite)?
Yes, Soource is compatible with major ERP and procurement software like SAP Ariba, Jaggaer and other enterprise systems. You can integrate it for bidirectional data exchange or use it as a plug & play solution, without the need for integration.
Are my data on Soource protected and secure?
Absolutely. All corporate, personal and supplier data remains your property and is processed according to GDPR and European regulations. Generic data is anonymized to improve platform and Soource community performance.
Where does supplier data on Soource come from?
Soource's database combines:
- Certified and public sources
- Data collected from intelligent web crawling
- Information automatically extracted from corporate emails
Today Soource offers the largest database of Italian companies with direct email contact.
Can I attach files to RFI, RFQ or RFP on Soource?
Yes, you can attach documents in any format to your requests (RFI - Request for Information, RFQ - Request for Quotation or RFP - Request for Proposal). In particular, for RFIs, it is recommended to include a technical specification sheet of the product to get more detailed responses from suppliers.
Can I send follow-ups to suppliers with Soource?
Yes. With Soource you can filter suppliers who haven't responded and send a mass follow-up in one click. This helps you double the response rate, up to 80% on average, improving RFI, RFP and RFQ management.
Is Soource compliant with the European AI Act?
Yes. Soource's artificial intelligence is compliant with the European Union's new AI Act, falling into the zero-risk category, as it only supports internal activities and does not automate outward processes or critical decisions.
Why use Soource for RFI and RFP?
With Soource you can:
- Create RFI (Request for Information) and RFP (Request for Proposal) in just a few clicks
- Send them automatically to selected suppliers
- Analyze responses with artificial intelligence
- Extract and compare certifications, availability, technical capabilities
You save time and identify the best suppliers more quickly.
Can I also use Soource for RFQ?
Yes. Soource also supports RFQ (Request for Quotation) to request economic offers. The platform automates:
- RFQ sending
- Response reception and reading
- Comparison of prices and conditions